Location & contact

The route planner helps you to plan your trip. Click on "Route planner" on the map below to calculate your optimal route to the Hapimag address.

Transfer prices

Would you like to travel straight to the resort from the airport? We would be happy to organise your transfer. The price is based on a single trip and is per vehicle with a maximum number of passengers. The vehicle may be a taxi, limousine or bus.

Please note that space for luggage is limited per person. One piece of luggage per person is included in the price. Should you require any additional luggage or bulky items such as a golf bag or pushchair, please include this information in the booking form. It is possible that additional transportation costs will be incurred as a result.

Prices valid from 01.04.2018 - 31.03.2019

Standard price of transfer per leg and vehicle:

  • Vehicle for up to 4 passengers: EUR 42.–
  • Vehicle for 5 – 7 passengers: EUR 60.–

Prices in euro incl. VAT

Prices valid from 01.04.2019 - 31.03.2020

Standard price of transfer per leg and vehicle:

  • Vehicle for up to 4 passengers: EUR 44.–
  • Vehicle for 5 – 7 passengers: EUR 62.–

Prices in euro incl. VAT

Travel time per leg:

approx. 20 minutes

Transfers can be booked up to 72 hours before arrival.

Book a transfer
  • Getting there

    » Hitre car

    Book a hire car

    The transfer from the airport can be arranged by the Residenz reception. You must book this well in advance (either in writing or by phone) with the Residenz. The guide price of EUR 40.00 is based on a one-way journey for one to four persons. Booking and payment is made directly at the Residenz.

    » By car

    From the airport, follow the GC-1 motorway for approximately 21 km towards Maspalomas (SUR). Leave the motorway at exit 37 Bahia Feliz/San Agustin, then take the next exit on the right towards Mogan on the GC-500. Follow the road and, after approximately 4 km, enter the roundabout in the left lane. Take the third exit (on the right). Continue on this road until you reach a stop sign. Turn left onto Calle los Jazmines. You will find the Hapimag Residenz on your immediate right (after the mini-market).

  • Arrival outside reception opening hours

    If you arrive outside of reception opening hours, we will leave the keycard for your holiday apartment for you.

    1. You will find the Digibox to the left of the main entrance door.
    2. Enter the last 5 digits of your membership number and press the # button. Your membership number is on the booking confirmation.
    3. Take out the key card and use it to open the main entrance. The key card also gives you access to your holiday apartment.
    4. You will find a letter with further information for you in the key card holder.
    5. The key card is valid until 11.00 a.m. on the following day. You will receive a new one when you check in at reception.
  • Special information
    • If you arrive outside of reception opening times, you will be able to gain entry via a Digibox. To open it, type in the last 5 digits of your membership number and the hash key (#). Remove your set of keys from the Digibox. You will find more information in your apartment.
    • Additional beds (extra persons) are not allowed in the apartments.
    • Pets. Hapimag is obliged to abide by the following strict legal regulations: you are not allowed to bring animals into swimming pool facilities or public buildings (e.g. shops, restaurants). The transportation of animals on public transport or transfer buses is not allowed (hire car recommended).
    • We would like to draw attention to the risk of theft in holiday regions, especially theft of cars, luggage, valuables and cash. Scams are also more prevalent. Do not leave any handbags or valuables on display in your car. We recommend you check your insurance coverage before travelling.
  • Las Palmas (25 km)
  • Transfers can be booked by contacting the Service Line on 00800 3030 8080 (alternatively +41 58 733 70 10) or
    directly in the resort
GPS coordinates
  • N 27° 46' 19"
  • W 015° 32' 25"
  • height sea level

We are here to help you. On site or by telephone. We look forward to hearing from you, to welcoming you and looking after you as our guest. We will be happy to help and advise you to ensure that your stay is an unforgettable experience.

Resort address

Hapimag Resort San Agustín
Calle Los Jazmines 23
35100 San Agustín
Tel.: +34 (928) 77 68 00
Fax: +34 (928) 77 68 01

Tourist Information

Oficina de Turismo
35100 Playa del Inglés
Tel.: +34 (928) 77 15 50

Opening times reception

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
08:00-12:00 08:00-12:00 08:00-12:00 08:00-12:00 08:00-12:00 08:00-12:00 08:00-12:00
12:00-21:00 12:00-21:00 12:00-21:00 12:00-21:00 12:00-21:00 12:00-21:00 12:00-21:00