Services

  • General services
    • Detailed captain`s handbook on board
    • The Hafendorf Müritz offers outdoor and indoor parking spaces in a hall for a fee (available end of May).
    • You can hire bicycles at the home port.
    • A car transfer is not possible.
    • Breakdown service for emergencies
  • Gastronomy

    Excellent regional cuisine is provided on country estates and in fine restaurants in the vicinity. Our employee on site will be happy to help you with restaurant tips.

    All kinds of fresh fish dishes, as well as guided angling tours are available from Müritz fishermen. For more information visit: www.mueritzfischer.de/.

  • Special information
    • Please observe the travel conditions and instructions in the current Hapimag Booking Information.
    • Your houseboat will be provided with a full tank of fuel (enough for a 2-week trip).
    • The boats are equipped with life vests and a life buoy as standard. Should you require children's life vests, you will have to ask for these in the harbour office at your departure point.
    • Electricity on board: 12 volts, 100 watts. There are sockets on board. A 220-V power supply is available only when the boat is connected to the onshore grid or the motor is running.
    • A deposit of EUR 190.− for fuel and EUR 1,200.− for boat damages must be paid upon arrival. The deposit for damages can be reduced to EUR 250.- by purchasing a waiver on arrival. The deposits are taken by credit card (Visa, Mastercard) or in cash when you check in. Debit cards cannot be used for deposits.
    • There is no safe on board. Do not leave any cash or valuables on the houseboat.
  • Route planner, sailing planner, captain’s handbook and logbook

    To ensure you are optimally prepared, we are sending you the route planner for the Mecklenburg and Märkisch lake district with maps, nautical information and tips for shore leaves 5 weeks prior to your arrival. You can also order the route atlas for CHF 30.- including shipping by calling the Service Line on 00800 3030 8080. This route atlas is also available to borrow on site. The captain’s handbook is also provided on board: here, you will find the papers and other important information on operating the boat, useful addresses etc. For general practical information, please check the logbook.

Important information

  • Collection of boat without boating licence: Friday and Saturday between 2.00 p.m. and 2.30 p.m. (induction begins at around 3.00 p.m.).
  • Collection of boat with licence: Friday and Saturday between 3.00 p.m. and 5.00 p.m. The marina office must be notified if you intend to arrive later.
  • The local charges are invoiced from Steinhausen together with the booking
  • A boating licence is not required. You will be given an induction locally
  • Fällt Ihre Reise in Wochen mit unterschiedlichen Preis- und Punktebelastung, erfolgt die Berechnung anteilmässig
  • Recommendation for beginners: Occupancy from three persons
  • The member must leave the boat by 9.00 a.m. on the day of departure

Information for people with restricted mobility

  • Not suitable for people with restricted mobility