Your Hapimag Service Points

Our Service Points look after you before, during and after your trip. This means that Hapimag is always available with contacts who speak your language.

As a Shareholder and Member, you enjoy the peace of mind of having a reliable contact person available to you around the clock. We want to keep you in the holiday mood both before and after your trip.

Primarily, the Service Points are there to address any enquiries on our products. We are also available to assist you with bookings and answer questions about point and money accounts and the online Booking Portal.

When you call our International Service Line on 00800 3030 8080 (alternatively +41 (58) 7 33 70 10), you are automatically connected with the Service Point in your language region. If all lines are busy, your call will be answered by expert employees at the Service Point Steinhausen. After all, your needs are important to us!

Take advantage of the new Service Points for all your Hapimag information and service needs. We are here to give you expert and straightforward assistance.

Overview of the Service Points

Brigitte Bürki

Brigitte Bürki
Member Service Manager Central Europe

Antonio Bradi

Antonio Bradi
Member Service Manager Southern Europe