That's how you'll stay
Facilities
- Internet Corner
- Reception / Lobby
- Car park
- Honesty Shop & Bar
Special information
Parking spaces are restricted in size; we recommend to notify the resort when travelling by car
Conditionally suitable for people with restricted mobility with companion
On site services
- Bread roll sale
- Ravensburger games
Address
Hapimag Berlin Zoo
Burggrafenstrasse 13
10787 Berlin
Germany
Reception
Opening times reception
| Mon | 08:30 - 12:00 / 14:00 - 18:00 |
| Tue | 08:30 - 12:00 / 14:00 - 18:00 |
| Wed | 08:30 - 13:00 |
| Thu | 08:30 - 12:00 / 14:00 - 18:00 |
| Fri | 08:30 - 12:00 / 14:00 - 18:00 |
| Sat | 08:30 - 15:00 |
| Sun | 08:30 - 15:00 |
Arrival outside opening times
If you arrive outside of reception opening hours, we will leave the key card for your holiday apartment for you.
1. You will find the Digibox on the left side of the house.
2. Enter the last four digits of your membership number and press the # button. The number of the box will be displayed, in which you will find your key card. Your membership number is on the booking confirmation.
3. Take out the key card and use it to open the main entrance. The key card also gives you access to your holiday apartment, garage and terrace.