That's how you'll stay
Facilities
- Internet Corner
- Reception / Lobby
- Car park
Special information
Conditionally suitable for people with restricted mobility with companion
A parking space must be reserved in the resort in advance when travelling by car
We recommend arriving by public transport
On site services
- bike rental
- Honesty Bar
- Ravensburger games
Address
Hapimag Hamburg
Steinstrasse 12-14
20095 Hamburg
Germany
Reception
Opening times reception
| Mon | 08:30 - 12:00 / 14:00 - 18:00 |
| Tue | 08:30 - 12:00 / 14:00 - 18:00 |
| Wed | 08:30 - 12:00 / 14:00 - 18:00 |
| Thu | 08:30 - 12:00 / 14:00 - 18:00 |
| Fri | 08:30 - 12:00 / 14:00 - 18:00 |
| Sat | 08:30 - 14:00 |
| Sun | 08:30 - 14:00 |
Arrival outside opening times
If you arrive outside of reception opening hours, we will leave the key card for your holiday apartment for you.
1. You will find a keyboard to the right of the main entrance door. Please enter there a 4-digit number, which you will find on a poster at the entrance door.
2. Then pull the door to enter. When you enter you will find a Digibox on the right side. Enter there your membership number and confirm with the hash key (#). Your membership number is on the booking confirmation.
3. A key compartment door opens, in there you can find your key cards to your holiday apartment and directions there.
4. With these cards you can enter through the sliding door (card reader on the left side) and enter your holiday apartment. Also, you can use these cards for the main entrance at any time.
To be on the safe side, this description is once again attached to the main entrance door including an emergency number. You can reach us at any time.