Coronavirus - current situation

Looking forward to the holidays

At last! In many Hapimag resorts, holidays will be possible from the coming summer season. We miss you and look forward to seeing you again! Make up for the time with your loved ones; meeting friends, birthday parties and everything that fell by the wayside during the Corona crisis. There is no better way to get our Hapimag through this crisis and support our community!

 

Which resorts are able to reopen?

Hapimag holiday apartments – the right and safe choice

You enjoy privacy

In our spacious holiday apartments you enjoy your privacy and arrange your holiday completely independently.
 

We are easy to reach

Our resorts are easy to reach by car and offer sufficient parking availability. Perfect for holidays in your own country.
 

You are independent

You can cook for yourself in your holiday apartment and, depending on the resort, also shop conveniently in our in-house shops.
 

Hygiene and safety

Safety and cleanliness are paramount. Washing machines are also available in some resorts

We deliver to you

Depending on the resort, we bring food directly from the in-house shops to your apartment. Also take-away or room service are possible.

Our personal service

At Hapimag you are not only a guest, you are part of the community. We take care of each other.

Safe holidays – what do we do in the resorts?

Support Hapimag!

Every new booking is important for our community and supports Hapimag in these difficult times. We are grateful that we can count on you!

Hassan Kadbi, CEO

Booking changes and cancellations free of charge

All booked stays can be changed free of charge during the current year (no loss of points nor any handling charge will apply)  - the last arrival date for the new booking is 19 December 2020. 

In addition, we offer you the possibility to cancel stays up to 8 days before arrival free of charge (no loss of points nor any handling charge will apply) – the last arrival date is 19 December 2020.

So you can calmly book your resort. With these cancellation conditions there is no need to worry if something unexpected prevents your trip. 

Informationen on the resorts (update: 25th June 2020)

  • The exact opening hours can be found below by "clicking" on the respective countries.
  • Now you will find detailed travel regulations under the respective countries.
  • The following resorts are extending their autumn season:
    • Cefalù: new until 01.11. (instead of 20.09.2020)
    • Binz: new until 15.11. (instead of 08.11.2020)
    • Punkaharju: new until 25.10. (instead of 30.08.2020)
    • Mas Nou: new until 04.10. (instead of 30.08.2020)
    • Bad Gastein: new until 01.11. (instead of 06.09.2020)
    • Antibes: new all winter (from 23.10.2020)
  • Germany

    The current travel conditions for Germany can be found on this website.

    Binz
    The resort is open since 25.05.2020 until 15.11.2020. For service restrictions please click here

    Book now


    Hörnum
    The resort is open since 25.05.2020. For service restrictions please click here

    Book now


    Westerland Aalborg, Dünenblick und Margarethenhof
    The resorts are open since 25.05.2020. For service restrictions please click here

    Book now 


    Berlin Gendarmenmarkt
    The resort is open since 05.06.2020. For service restrictions please click here

    Book now


    Hamburg
    The resort is open since 05.06.2020. For service restrictions please click here

    Book now


    Hausboote Müritz
    The home port is open since 05.06.2020. For service restrictions please click here.

    Book now


    Braunlage
    The resort is open since 13.06.2020. For service restrictions please click here

    Book now


    Unterkirnach
    The resort is open since 13.06.2020. For service restrictions please click here

    Book now

    Dresden
    The resort is open since 03.07.2020. For service restrictions please click here

    Book now

    Winterberg
    The resort is open since 04.07.2020. For service restrictions please click here

    Book now

    Munich
    The resort is to be open from 17.07.2020. For service restrictions please click here

    Book no


    Berlin Zoo
    The resort will remain closed until May 2021. 

    We are constantly examining whether reopening the resort at an earlier date would make sense from a business perspective.

    I am interested in booking a holiday at the resort Berlin Zoo with arrival before May 2021. Click  here for the form.

  • Greece

    The current travel conditions for Greece can be found on this website.


    Athens
    The resort is open since 15.06.2020. For service restrictions please click here

    Book now


    Porto Heli
    The resort is open since 04.07.2020. For service restrictions please click here

    Book now


    Damnoni

    The resort is open since 04.07.2020. For service restrictions please click here

    Book now

  • United Kingdom

    Bowness-on-Windermere
    The resort is to be open from 10.07.2020. For service restrictions please click here

    Book now


    Edinburgh
    The resort is to be open from 17.07.2020. For service restrictions please click here

    Book now


    London
    Date for reopening still open

    The Hapimag Resort London is currently being renovated. Due to the Corona Pandemic, the reopening is delayed indefinitely. The construction site remains further in operation and - under the given circumstances - we are making every effort to move the project forward. We will of course inform you immediately about the booking possibilities as soon as the reopening date is clear.

  • Finland

    The current travel conditions for Finland can be found on this website.


    Punkaharju

    The resort is to be open from 17.07.2020 until 25.10.2020. For service restrictions please click here

    Book now

  • France

    The current travel conditions for France can be found on this website.

    Houseboats Midi
    The home port is open since 12.06.2020. For service restrictions please click here.

    Book now


    Houseboats Alsace
    The home port is open since 19.06.2020. For service restrictions please click here.

    Book now


    Château de Chabenet

    The resort is open since 20.06.2020. For service restrictions please click here

    Book now


    La Madrague
    The resort open since 04.07.2020. For service restrictions please click here

    Book now


    Paris
    The resort is to be open from 28.08.2020. For service restrictions please click here

    Book now


    Antibes

    The resort is to be open from 23.10.2020. For service restrictions please click hier

    Jetzt buchen

  • Italy

    The current travel conditions for Italy can be found on this website.


    Cavallino-Treporti
    The resort is open since 12.06.2020. For service restrictions please click here

    Book now


    Meran
    The resort is open since 12.06.2020. For service restrictions please click here

    Book now

    Pentolina
    The resort is open since 19.06.2020. For service restrictions please click here

    Book now


    Cannero
    The resort is open since 04.07.2020. For service restrictions please click here

    Book now


    Cefalù
    The resort is expeted to be open from 11.07.2020 until 01.11.2020. For service restrictions please click here

    Book now


    Tonda
    The resort will remain closed until March 2021. 

    We are constantly examining whether reopening the resort at an earlier date would make sense from a business perspective.

    I am interested in booking a holiday at the resort Tonda with arrival before March 2021. Klick here for the form.


    Scerne di Pineto 
    The resort will remain closed until April 2021. 

  • Morocco

    Marrakech
    The resort is to be open from 29.08.2020. For service restrictions please click here

    Book now

  • Netherlands

    The current travel conditions for Netherlands can be found on this website.

    Amsterdam
    The resort is open since 05.06.2020. For service restrictions please click here

    Book now

  • Austria

    The current travel conditions for Austria can be found on this website.


    St. Michael
    The resort is open since 20.06.2020. For service restrictions please click here

    Book now


    Zell am See
    The resort is open since 20.06.2020. For service restrictions please click here.

    Book now


    Salzburg
    The resort is open since 19.06.2020. For service restrictions please click here

    Book now


    Vienna
    The resort is open since 03.07.2020. For service restrictions please click here

    Book now


    Sonnleitn
    The resort is open from 04.07.2020 and until 04.10.2020. For service restrictions please click here

    Book now


    Bad Gastein
    The resort is open from 04.07.2020 and until 01.11.2020. For service restrictions please click here

    Book now


    Saalbach
    The resort will closed until november 2020.
    We are constantly examining whether reopening at an earlier date would make sense from a business point of view.

    I am interested in booking a holiday at the resort Saalbach with arrival before November 2020. Click here for the form.

  • Portugal

    The current travel conditions for Portugal can be found on this website.


    Lisbon
    The resort is open since 19.06.2020. For service restrictions please click here

    Book now


    Albufeira
    The resort is open since 03.07.2020. For service restrictions please click here

    Book now

  • Switzerland

    The current travel conditions for Switzerland can be found on this website.


    Andeer
    The resort is open normally.

    Book now


    Interlaken
    The resort is open since 06.06.2020. For service restrictions please click here

    Book now


    Ascona
    The resort is open since 10.06.2020. For service restrictions please click here

    Book now


    Flims
    The resort is open since 10.06.2020. For service restrictions please click here

    Book now

  • Spain

    The current travel conditions for Spain can be found on this website.


    Mas Nou
    The resort is open since 04.07.2020 and until 04.10.2020. For service restrictions please click here

    Book now
     

    Paguera
    The resort is open since 04.07.2020. For service restrictions please click here

    Book now


    Marbella
    The resort is to be open from 18.07.2020. For service restrictions please click here

    Book no


    San Agustín
    The resort is to be open from 03.10.2020. For service restrictions please click here

    Book now


    Puerto de la Cruz
    The resort will until december 2020.
    We are constantly examining whether reopening at an earlier date would make sense from a business point of view.

    I am interested in booking a holiday at the resort Puerto de la Cruz with arrival before December 2020. Click here for the form.

  • Hungary

    The current travel conditions for Hungary can be found on this website.


    Budapest
    The resort will remain closed until december 2020.
    We are constantly examining whether reopening at an earlier date would make sense from a business point of view.

    I am interested in booking a holiday at the resort Budapest with arrival before December 2020. Click here for the form.

  • Czech Republic

    The current travel conditions for the Czech Republic can be found on this website.


    Prague
    The resort is open since 26.06.2020. For service restrictions please click here

    Book now

  • Turkey

    Bodrum
    The resort is open since 01.07.2020. For service restrictions please click here

    Book now 

  • USA

    Orlando
    Due to the extraordinary Corona situation in Orlando (Florida) no more bookings can be accepted for the resort for the time being.

FAQs – Frequently asked questions

  • Hygiene and cleanliness

    What does Hapimag do for hygiene and cleanliness?

    • Basic cleaning and disinfection of the holiday apartments before and after use

    • Maintaining safety distances (at least 2 meters) and restriction of persons in all public areas and outlets (e.g. reception, shops, restaurants or sports and wellness areas)

    • Self-service disinfection stations at relevant locations in public areas (including reception, shops, restaurants, sports and wellness areas, Mini & Maxi Club)

    • Regular cleaning and disinfection of publicly accessible facilities and surfaces such as stair railings, lift, etc. 

    • No buffets in the restaurants, only à la carte

    • All employees are trained in COVID-19 precaution

    More information

  • Booking process

    Would you like to change an existing booking?
    All booked stays can be changed free of charge during the current year (no loss of points nor any handling charge will apply)  - the last arrival date for the new booking is 19 December 2020. 


    Would you like to cancel an existing booking?
    You may cancel all booked stays in the current year up to 8 days before arrival free of charge (no loss of points nor any handling charge will apply) - the last arrival date is 19 December 2020. A cancellation can be made in the booking portal "MyHapimag”.


    Is the new Booking Information already available?
    With the publication of the new Booking Information, the period from November 2020 to October 2021 is now available for bookings. 

    To the new Booking Information


    Remark
    Hapimag reserves the right to keep resorts closed due to official orders or for business reasons and therefore to cancel any made bookings. In such a case, the claim of the shareholder or member is limited to the crediting of the points charged. Further claims for damages against Hapimag are excluded.

  • Residence points

    Do you have a booking for a closed resort?
    Even in this case you do not have to worry about your points. We will cancel all bookings made for closed resorts and refund your points. This refund is done automatically.

    Important: We do not yet cancel any stays that are not due to take place until summer or autumn, for example. Currently, we only cancel bookings whose arrival is scheduled in about 14 days. Any cancellation would be confirmed separately. If the situation allows it, we can also open individual resorts earlier than communicated today. Then your booking would remain valid. Should you wish to change your booking, our employees will be happy to assist you via our Service Line 00800 3030 8080 (alternatively +41 58 733 70 10).


    Do you have points that expire at the end of April?
    We are happy to support you in this case as well. Hapimag would like as few points as possible to expire unnecessarily. We are therefore extending all points with an expiry date of 30 April 2020 until 30 November 2020.  These points are no longer transferable.
    This extension is an extremely unusual measure. But the current situation requires us to support our shareholders and members in an unbureaucratic and direct manner.

    To the points overview

  • Staying at the resort

    Are there any restrictions on the services offered in the resorts?
    You will find the relevant information on the respective resort page. In principle, the following applies: even if partially to a reduced extent, the services and infrastructure of reopened resorts are generally available to our guests. This is subject to and takes into account the respective government requirements as well as the standard security measures of Hapimag. These include our offers for families (child and youth care), our wellness treatments and our sports and activities programme. These are also constantly being adapted to the legal framework with regard to COVID-19.

Contact

In case of questions regarding your Hapimag stay or booking changes, you can reach us on the Service Line 00800 3030 8080, alternatively +41 58 733 70 10 or via the contact form.