If you have waited until now to make a booking, it is not too late! In many popular resorts there are still free vacation apartments in autumn.
Support Hapimag!
Every new booking is important for our community and supports Hapimag in these difficult times. We are grateful that we can count on you!
Hassan Kadbi, CEO
Booking changes and cancellations free of charge
All bookings can be rebooked or cancelled free of charge up to 8 days before arrival (without loss of points and without processing fee) - the last applicable arrival date is 30 April 2021.
Informationen on the resorts (update: 4th September 2020)
- The exact opening hours can be found below by "clicking" on the respective countries.
- You will find detailed travel regulations under the respective countries.
- Germany
The current travel conditions for Germany can be found on this website.
Binz
The resort is open since 25.05.2020 and until 15.11.2020. For service restrictions please click here.
Hörnum
The resort is open since 25.05.2020. For service restrictions please click here.
Westerland Aalborg, Dünenblick und Margarethenhof
The resorts are open since 25.05.2020. For service restrictions please click here.
Berlin Gendarmenmarkt
The resort is open since 05.06.2020. For service restrictions please click here.
Hamburg
The resort is open since 05.06.2020. For service restrictions please click here.
Hausboote Müritz
The home port is open since 05.06.2020. For service restrictions please click here.
Braunlage
The resort is open since 13.06.2020. For service restrictions please click here.
Unterkirnach
The resort is open since 13.06.2020. For service restrictions please click here.Dresden
The resort is open since 03.07.2020. For service restrictions please click here.Winterberg
The resort is open since 04.07.2020. For service restrictions please click here.Munich
The resort is open since 17.07.2020. For service restrictions please click here.
Berlin Zoo
The resort is open from 14.08.2020. For service restrictions please click here.
The resort will be closed from 10.01.2021 until and including 09.05.2021. - Greece
The current travel conditions for Greece can be found on this website.
Athens
The resort is open since 15.06.2020. For service restrictions please click here.
Porto Heli
The resort is open since 04.07.2020. For service restrictions please click here.
DamnoniThe resort is open since 04.07.2020. For service restrictions please click here.
- United Kingdom
Bowness-on-Windermere
The resort is open since 10.07.2020. For service restrictions please click here.
Edinburgh
The resort is open since 17.07.2020. For service restrictions please click here.
London
Date for reopening still openThe Hapimag Resort London is currently being renovated. Due to the Corona Pandemic, the reopening is delayed indefinitely. The construction site remains further in operation and - under the given circumstances - we are making every effort to move the project forward. We will of course inform you immediately about the booking possibilities as soon as the reopening date is clear.
- Finland
- France
The current travel conditions for France can be found on this website.
Houseboats Midi
The home port is open since 12.06.2020. For service restrictions please click here.
Houseboats Alsace
The home port is open since 19.06.2020. For service restrictions please click here.
Château de ChabenetThe resort is open since 20.06.2020. For service restrictions please click here.
La Madrague
The resort open since 04.07.2020. For service restrictions please click here.
Paris
The resort is open since 28.08.2020. For service restrictions please click here.
AntibesThe resort is to be open from 16.10.2020.
- Italy
The current travel conditions for Italy can be found on this website.
Cavallino-Treporti
The resort is open since 12.06.2020. For service restrictions please click here.
Meran
The resort is open since 12.06.2020. For service restrictions please click here.Pentolina
The resort is open since 19.06.2020. For service restrictions please click here.
Cannero
The resort is open since 04.07.2020. For service restrictions please click here.
Cefalù
The resort is open since 11.07.2020 and until 01.11.2020. For service restrictions please click here.
Tonda
The resort will remain closed until March 2021.
Scerne di Pineto
The resort will remain closed until April 2021. - Morocco
- Netherlands
- Austria
The current travel conditions for Austria can be found on this website.
St. Michael
The resort is open since 20.06.2020. For service restrictions please click here.
Zell am See
The resort is open since 20.06.2020. For service restrictions please click here.
Salzburg
The resort is open since 19.06.2020. For service restrictions please click here.
Vienna
The resort is open since 03.07.2020. For service restrictions please click here.
Sonnleitn
The resort is open from 04.07.2020 and until 04.10.2020. For service restrictions please click here.
Bad Gastein
The resort is open from 04.07.2020 and until 01.11.2020. For service restrictions please click here.
Saalbach
The resort will closed until november 2020. - Portugal
- Switzerland
The current travel conditions for Switzerland can be found on this website.
Andeer
The resort is open normally.
Interlaken
The resort is open since 06.06.2020. For service restrictions please click here.
Ascona
The resort is open since 10.06.2020. For service restrictions please click here.
Flims
The resort is open since 10.06.2020. For service restrictions please click here. - Spain
The current travel conditions for Spain can be found on this website.
Mas Nou
The resort is open since 04.07.2020 and until 04.10.2020. For service restrictions please click here.Paguera
The resort is open since 04.07.2020. For service restrictions please click here.
Marbella
The resort is to be open from 18.07.2020. For service restrictions please click here.
San Agustín
The resort is to be open from 03.10.2020. For service restrictions please click here.
Puerto de la Cruz
The resort will until december 2020. - Hungary
The current travel conditions for Hungary can be found on this website.
Budapest
The resort will remain closed until december 2020. - Czech Republic
- Turkey
- USA
Orlando
The resort can be booked normally again. For service restrictions please click here.
FAQs – Frequently asked questions
- Hygiene and cleanliness
What does Hapimag do for hygiene and cleanliness?
-
Basic cleaning and disinfection of the holiday apartments before and after use
-
Maintaining safety distances (at least 2 meters) and restriction of persons in all public areas and outlets (e.g. reception, shops, restaurants or sports and wellness areas)
-
Self-service disinfection stations at relevant locations in public areas (including reception, shops, restaurants, sports and wellness areas, Mini & Maxi Club)
-
Regular cleaning and disinfection of publicly accessible facilities and surfaces such as stair railings, lift, etc.
-
No buffets in the restaurants, only à la carte
-
All employees are trained in COVID-19 precaution
-
- Booking process
Would you like to change or cancel an existing booking?
All bookings can be rebooked or cancelled free of charge up to 8 days before arrival (without loss of points and without processing fee) – the last applicable arrival date is 30 April 2021.
Is the new Booking Information already available?
With the publication of the new Booking Information, the period from November 2020 to October 2021 is now available for bookings.To the new Booking Information
Remark
Hapimag reserves the right to keep resorts closed due to official orders or for business reasons and therefore to cancel any made bookings. In such a case, the claim of the shareholder or member is limited to the crediting of the points charged. Further claims for damages against Hapimag are excluded. - Residence points
Do you have a booking for a closed resort?
Even in this case you do not have to worry about your points. We will cancel all bookings made for closed resorts and refund your points. This refund is done automatically.Important: We do not yet cancel any stays that are not due to take place until summer or autumn, for example. Currently, we only cancel bookings whose arrival is scheduled in about 14 days. Any cancellation would be confirmed separately. If the situation allows it, we can also open individual resorts earlier than communicated today. Then your booking would remain valid. Should you wish to change your booking, our employees will be happy to assist you via our Service Line 00800 3030 8080 (alternatively +41 58 733 70 10).
Do you have points that expire at the end of April?
We are happy to support you in this case as well. Hapimag would like as few points as possible to expire unnecessarily. We are therefore extending all points with an expiry date of 30 April 2020 until 30 November 2020. These points are no longer transferable.
This extension is an extremely unusual measure. But the current situation requires us to support our shareholders and members in an unbureaucratic and direct manner. - Staying at the resort
Are there any restrictions on the services offered in the resorts?
You will find the relevant information on the respective resort page. In principle, the following applies: even if partially to a reduced extent, the services and infrastructure of reopened resorts are generally available to our guests. This is subject to and takes into account the respective government requirements as well as the standard security measures of Hapimag. These include our offers for families (child and youth care), our wellness treatments and our sports and activities programme. These are also constantly being adapted to the legal framework with regard to COVID-19.