Discover Hapimag: what members say about care on site

Hapimag attaches great importance to providing its members with a high level of customer care on site. The multilingual staff on the reception, in the building's own supermarket and in the restaurant make sure that you can feel at ease in the Hapimag resort on a daily basis. And the Hapimag Active Team makes sure that you will have unforgettable experiences with a varied leisure programme, sports activities and a fun holiday.

Peter J. van Rens, NL-Monks

My wife and I love having undisturbed holidays on our own. With Hapimag, we particularly appreciate the fact that our personal space is not imposed upon. If we are looking for company, it is easy to meet interesting people from all over the world with whom to have stimulating conversations. And the staff are there for us when we need them – whether its for information about the country and people, for excursion tips or to book a hire car. We are passionate golfers and our golf equipment is always with us. The staff on site are also knowledgeable about golf and are on hand with advice and assistance: they know the nicest golf courses in the region, tell us about green fee discounts for Hapimag members and even reserve the tee-off times for us. The customer care on site really leaves nothing to be desired.

Ilaria Biotti, I - Cannero

As a child, my family summer holidays were with Hapimag nearly every year. I still remember how easy it was to make new friends on holiday  and  how quickly the days flew by. Nowadays, I take my holidays without my parents – but still with Hapimag. Recently, I spent a few days in Paris with my boyfriend Matteo. I'm an art student and wanted to visit as many museums as possible. The location of the Hapimag resort was absolutely perfect for this. The Louvre was only a few minutes walk away and the nearest metro station was just around the corner. The reception staff gave us a lot of tips and knew the trendiest places to go out. And my parents were happy to let us go to Paris because they knew that we would be well looked after with Hapimag.

  • You become a Hapimag member.

  • You receive a points credit note to match your holiday investment.

  • You can decide again and again in which of the 57 holiday resorts (3 of which are houseboat home ports)  in 18 European countries, in Africa and  in the USA  you would like to spend your holiday.

  • You stay in Hapimag's own resorts. The holiday points entitle you to use all of the apartments.

  • Your accommodation is rent-free and you pay only the local charges for laundry, electricity, cleaning etc. on site
Customer service at Hapimag
How do I know if Hapimag Holiday Shares are suitable for me? How is the price of Hapimag shares calculated? Does the annual subscription charge to be paid every year increase? What rights do I have as a Hapimag shareholder? What are the obligations?
You will find the answers to these questions and many more here:
FAQs
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