Opening times & system availability

my.hapimag.com

The password-protected area  (member/employee login)  is generally available 24 hours a day. Between 01.00  and 06.00 CET  there may be isolated interruptions due to maintenance work.

A new booking period is opened  on the first working day (Monday to Saturday) every 2 months at 08.00 CET. Please take note here of our opening times and public holidays, as well as the opening of bookings.

Planned cancellations my.hapimag.com

DateTimeDuration Reason
14.12.2008 01.00 5 h Reorganisation of dates
21.12.2008 01.00 5 h System maintenance
31.12.2008 14:00 10 h Year-end processing
01.01.2009 whole day 24 h Year-end processing
02.01.2009 whole day 24 h Year-end processing
03.01.2009 whole day 24 h Year-end processing
04.01.2009 whole day 24 h Year-end processing
05.01.2009 00:01 6 h Year-end processing

Partner Service Center

Offices are closed on Sundays and the following holidays:

DateReason
25.12.2008 Christmas Day
26.12.2008 Boxing Day
01.01.2009 New Year
02.01.2009 St. Berchtold's Day
03.01.2009 Year-end processing
10.04.2009 Good Friday

Offices are closed after 2.00 p.m. on the following days:

DateReason
08.12.2008 Immaculate Conception
24.12.2008 Christmas Eve
27.12.2008 Saturday
31.12.2008 New Year's Eve, year-end processing
11.06.2009 Corpus Christi
01.08.2009 Swiss National Holiday
15.08.2009 Assumption Day

Apartment bookings and houseboats:
+41 (0)41 767 87 21

Apartment bookings with flight, hire car or transfer:
+41 (0)41 767 87 22

Tandem Tours:
+41 (0)41 767 87 24

Product information:
+41 (0)41 767 87 27

Member information:
+41 (0)41 767 87 28

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